Terms & Conditions

About these Terms and Conditions

In these Terms and Conditions “we” and “us” means  OutbackWorx and “you” and “your” means you the customer.

These Terms and Conditions together with your order constitute the entire Contract between us and you for the supply of Products. No other Terms and Conditions will apply. The Contract cannot be varied unless we agree to vary it in writing or by email prior to the event.

Legal Capacity to Transact

By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Any orders placed and accepted by us will be deemed to be by persons over the age of eighteen (18) years.

Should OutbackWorX suffer any damage or other losses as a result of a transaction entered into by a minor, OutbackWorX reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with OutbackWorX.

Placing Your Order

You may place your order by filling in the order form on this website.

When you place your order, we will issue you with an order number, receipt and/or invoice. We will do this by email.

By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions.

We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered.

If we cannot process or accept your order after payment is received we will contact you by email or telephone.

OutbackWorX reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion. If you elect to pay by bank transfer and we do not receive payment in full within 5 days of the date of your order, your order will be cancelled.

Payment Methods and Processing

OutbackWorX accepts Visa and MasterCard credit cards and debit cards only.

Payment can also be made by direct deposit to our bank account. Orders paid for by direct deposit will not be processed until payment has been received. Please ensure that you include the order/ invoice number in the transaction description. If you elect to pay by bank transfer and we do not receive payment in full within 5 days of the date of your order, your order will be cancelled.

Payment processing will not begin until we receive all the information we need.

Orders placed on a weekend or a public holiday will not begin payment processing until the next business day.

Business days are Monday through Friday, excluding public holidays.

We process credit card payments after you click the “Submit My Order” button.

For credit card payments we will email a tax invoice to you with your order confirmation. Your tax invoice is your proof of purchase.

Please Note:

We will not accept credit cards issued by banks outside of Australia.

Debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order.

You may be required to provide further identification for additional security reference checks. By placing an order you agree to provide such additional identification or information as may reasonably be requested by OutbackWorX

GST

All prices quoted on this website are inclusive of GST except for items that are exempt from GST. Items that include GST, and the total GST paid will be clearly marked on the invoice.

Prices

OutbackWorX always seeks to list Products with the most competitive prices.
OutbackWorX reserves the right to change prices for Products displayed at the OutbackWorX website at any time.

Supply of Products

Subject to these Terms and Conditions, we will supply to you the Products indicated on your order confirmation.

Refund Policy

If you receive a damaged or defective item, please contact us within 24 hours of receiving the goods. Please supply your order number from your original confirmation e-mail, as well as a description of the damage or defect, along with your e-mail address and phone number. Once we receive all the necessary information we will authorise for the return of the goods and arrange a credit towards your next purchase or send a replacement product after we receive the original item(s) back. Please pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. Customer will incur the cost of return postage and be credited the purchase price only.

We do not accept “change of mind” returns.  Products are fully described on the site and are sold as described.