What’s Covered
Our knives are guaranteed for life. They are designed for a specific purpose. Should the knife fail after purchase by the original user due to faulty workmanship or materials, such defects will be made good free of cost. The right is reserved to make good such defects by repair or replacement. This guarantee does not cover natural materials, incorrect applications, neglect, or abuse. We will back up the functionality of the product and not necessarily the aesthetics of the knife. This guarantee is void if the knife has been modified in any way outside of our shop.
As an additional service to you, we will clean, tune, and sharpen our folding knives and clean and sharpen our fixed blade knives, you just pay for shipping, as long as the knife has not been modified in any way outside of our shop.
This Warranty does not apply:
(a) to consumable parts, such as protective coatings that will naturally diminish over time, unless failure has occurred due to a defect in materials or workmanship;
(b) to cosmetic damage, including but not limited to scratches, dents and faded anodized parts unless failure has occurred due to a defect in materials or workmanship;
(c) to damage caused by use with a third party component or product that does not meet the OutbackWorX product’s specifications;
(d) to damage caused by disassembly, accident, abuse, misuse, or other external cause;
(e) to damage caused by service (including “upgrades” and cosmetic treatments) performed by anyone who is not a representative of OutbackWorX ;
(f) to a OutbackWorX Product that has been modified to alter functionality, capability, or cosmetic appeal, including but not limited to lock-bar adjustment, non-OutbackWorX shop supplied part replacement, anodizing and/or heat anodizing, sandblasting/bead-blasting, polishing, or any other form of resurfacing by a non-OutbackWorX representstive;
(g) to a OutbackWorX Product assembled by a non-OutbackWorX representative with parts outside of its factory original configuration, e.g. blade or hardware swapping.